Terms and Conditions - Garden Clearance Brockley
Welcome to Garden Clearance Brockley. By engaging our services, you agree to the following terms and conditions. Please read them carefully before proceeding.
1. Definitions
- "Client" refers to the individual or entity requesting garden clearance services.
- "Service Provider" refers to Garden Clearance Brockley.
- "Services" encompass all activities related to garden clearance as described in this document.
2. Services Offered
Garden Clearance Brockley provides comprehensive garden clearance services, including but not limited to:
- Removal of garden waste and debris.
- Pruning and trimming of plants.
- Disposal of unwanted structures.
- Recycling and environmentally responsible waste management.
2.1 Service Scope
The scope of services will be defined in the service agreement. Any additional services requested by the Client may incur extra charges.
3. Booking and Scheduling
Bookings can be made through our online platform or by contacting our customer service. All bookings are subject to availability.
3.1 Confirmation
Upon booking, a confirmation email will be sent to the Client with details of the scheduled service.
3.2 Rescheduling and Cancellation
Clients may reschedule or cancel services up to 48 hours before the scheduled time without incurring any fees. Cancellations within 48 hours may be subject to a cancellation fee.
4. Pricing and Payment
Our pricing structure is transparent and competitive. Prices are based on the size of the garden, the extent of clearance required, and any additional services requested.
4.1 Payment Terms
Payments are due upon completion of the service. We accept various payment methods, including credit/debit cards and bank transfers.
4.2 Additional Costs
Any additional work not specified in the initial agreement will be billed separately. Clients will be informed of any potential extra costs before proceeding.
5. Client Responsibilities
Clients are expected to:
- Provide clear access to the garden area.
- Inform the Service Provider of any specific requirements or restrictions.
- Ensure that pets and children are kept away from the work area during clearance.
6. Service Provider Obligations
Garden Clearance Brockley commits to:
- Deliver services in a professional and timely manner.
- Ensure that all staff are trained and equipped to perform the required tasks.
- Adhere to all local regulations and environmental standards regarding waste disposal.
6.1 Quality Assurance
We strive to maintain high-quality standards. If clients are dissatisfied with any aspect of our service, they should notify us within 24 hours for resolution.
6.2 Insurance
Garden Clearance Brockley carries liability insurance to cover any accidental damage or injuries that may occur during the provision of services.
7. Liability
While we take all necessary precautions, Garden Clearance Brockley is not liable for:
- Pre-existing damages not caused by our services.
- Any indirect or consequential losses arising from our services.
7.1 Limitation of Liability
Our liability is limited to the value of the service provided. Under no circumstances will we be liable for any special, indirect, or consequential damages.
8. Privacy Policy
We respect the privacy of our clients and are committed to protecting their personal information. Any data collected is used solely for the purpose of delivering our services and will not be shared with third parties without consent.
8.1 Data Security
All client information is stored securely and is accessible only to authorized personnel.
9. Changes to Terms and Conditions
Garden Clearance Brockley reserves the right to modify these terms and conditions at any time. Clients will be notified of any significant changes via email or through our website.
9.1 Acceptance of Changes
Continued use of our services after changes have been made constitutes acceptance of the updated terms and conditions.
10. Governing Law
These terms and conditions are governed by and construed in accordance with the laws of the jurisdiction in which Garden Clearance Brockley operates.
10.1 Dispute Resolution
Any disputes arising from the use of our services will be subject to the exclusive jurisdiction of the local courts.
11. Force Majeure
Garden Clearance Brockley is not liable for any failure to perform its obligations due to events beyond its reasonable control, including but not limited to natural disasters, war, or pandemics.
11.1 Notification
In the event of a force majeure situation, we will notify the client as soon as possible and make reasonable efforts to reschedule the service.
12. Termination
Either party may terminate the service agreement under the following conditions:
- Material breach of the terms and conditions.
- Insolvency or bankruptcy of either party.
12.1 Notice of Termination
Termination must be communicated in writing, specifying the reasons for termination.
13. Independent Contractors
The Service Provider and its employees or agents are considered independent contractors. Nothing in these terms and conditions shall create a partnership, joint venture, or employer-employee relationship.
13.1 No Authority to Bind
Neither party has the authority to bind the other to any statements, representations, or contracts.
14. Entire Agreement
These terms and conditions constitute the entire agreement between the Client and Garden Clearance Brockley and supersede all prior agreements or understandings, whether written or oral.
14.1 Severability
If any provision of these terms is found to be unenforceable, the remaining provisions will continue in full force and effect.
15. Waiver
Failure by Garden Clearance Brockley to enforce any provision of these terms does not constitute a waiver of that provision or the right to enforce it in the future.
15.1 No Oral Modifications
Any amendments or modifications to these terms must be made in writing and signed by both parties.
16. Feedback and Complaints
We value feedback from our clients. Any complaints should be directed to our customer service within 24 hours of the service completion for prompt resolution.
16.1 Feedback Usage
Feedback is used solely for the improvement of our services and is not shared with third parties without consent.
17. Headings
The headings used in these terms and conditions are for reference purposes only and do not affect the interpretation of the provisions.
18. Acceptance
By using Garden Clearance Brockley's services, you acknowledge that you have read, understood, and agreed to be bound by these terms and conditions.